Best Usability Testing Tools for your application and website testing

Website usability testing is one of the fundamental steps before your website or application go live. Developers keep track of the minute details in this field. If your website offers negative user experience, it may reduce your customer base. It is extremely necessary to attempt the usability test before it gets launch. It allows developers to find out where your website is getting stuck. Based on the analysis one can rebuild or check the coding factors to improve the usability of the site to offer a better user experience. Usability Testing involves testing a website to find how agile your website is and how it performs. A variety of things needed to consider at this stage starting from sitemap, graphics,…

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Customer satisfaction and Customer Loyalty

when you are interacting with your customer face to face it is easy for you to know how you customer feel about your business and your product/services. Therefore, it is easy for you to stress your customer’s experience in an offline store. Thus, it is easy to recognize your happy customers who frequently visit your shop with their friends and family. If you are running a business online, it is unfortunately not easy to decipher whether your customers are happy or not, unless they leave feedback. Most of the customers refuse to give feedback after they make a purchase with you. As satisfying your customer is the key to earn success in every business you cannot be casual in dealing…

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Guide to Venture Capital to Commence your Startups

Entrepreneurs have to go through a struggling journey to validate their position in the market. Resouces and capital are the predominant factors to earn revenue. Small burn-rates businesses do not require much funding to begin their journey. However, those who have higher ambition and a higher perspective to manage their business in a competitive space are fighting for their space. Venture Capital is a financial method in which firms and funds are provided to achieve high growth potential. The firms and funds are provided as per the structure of a business, in respect of the number of employees and annual revenue. The venture capital investment initiated at the first round of ‘seed funding’ stage, when the first investor invests capital in a startup in exchange for…

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Solidify Your Customer Support

Introduction What is customer support and why it is needed? Customer service and Customer Support Responsibilities Regarding Customer Support Customer support Medium Key skills of CSRs Improve Your Customer Support Strategies Conclusion Introduction Whenever you want to make a phone call, access live chat or send emails, you will be communicating with the customer support team of a company. These people help you efficiently to solve the problems and challenges to make the best use of the product and the service of a company. To provide customer support CSRs (Corporate Social Responsibility) consistently put the need of the customers to resolve their problems. The result of customer support interaction plays an important role in understanding the customer’s viewpoint about your…

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Grow Your Email List Using These Simple Strategies

Email List is a set of a database of email subscribers who have accepted to receive promotional messages from your organization. If you are having an online store and want your store to become demanding among the customers, then you need to build an email list. Among all the list building strategies, each one is not relevant to online retailers. You need to acquire a few strategies to grow your email list in order to build a potential customer relation. First, take a look at what is an email list and why it is important to build your email list. What is an Email List? It is a collection of individual email addresses where you send email marketing campaigns. Through…

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