Transformation of e-Commerce with the hands of Voice Search

Introduction Why Voice search is important in E-Commerce? Brand Visibility Voice Search Intelligence Voice search is easily accessible Multi-purpose Devices Transformation in Marketing Strategy The response of the Brands Get Technical with Smart Speaker Marketing Creative Skills and Action Final Discussion The presence of e-Commerce has remarkably evolved the whole face of the online market. The introduction of voice-controlled search has fuelled the evolution to shape the modern-day world even more advanced and simpler. Some advance platforms like Alexa, Samsung’s Bixby, Google Assistant, Apple’s Siri are extremely proficient in managing the tasks efficiently. You can book a taxi, call your friends, send messages, play songs and can command over any activity through your voice. It can be used as a…

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Solidify Your Customer Support

Introduction What is customer support and why it is needed? Customer service and Customer Support Responsibilities Regarding Customer Support Customer support Medium Key skills of CSRs Improve Your Customer Support Strategies Conclusion Introduction Whenever you want to make a phone call, access live chat or send emails, you will be communicating with the customer support team of a company. These people help you efficiently to solve the problems and challenges to make the best use of the product and the service of a company. To provide customer support CSRs (Corporate Social Responsibility) consistently put the need of the customers to resolve their problems. The result of customer support interaction plays an important role in understanding the customer’s viewpoint about your…

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Best WooCommerce Plugins for Your E-commerce Store

Plugins are the best part to make the best use of WooCommerce. It not only allows you to offer great features to your customer, but in turn, it also helps the business owner to monitor the business in a more advanced way. There is a collection of free and premium plugins which can be integrated with your e-Commerce business. However, finding the right plugin is always a challenge to keep your WooCommerce site running. Adding an inappropriate plugin can disintegrate your site. As there are almost thousands of plugins available, you need to choose the right plugin wisely. Plugins help to keep the shoppers engaged and return to your website it also facilitates the way to keep your site updated.…

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Maximize Conversion at Customer Touchpoints

“It takes twenty years to build a reputation and five minutes to ruin it. If you think about that, you will do things differently.” Warren Buffett. Customer touchpoints are those points of contact in which business interact with the customer. It includes the moment when you first interact with your customers to build a relationship with existing customers. In a physical retail shop, a witty shop assistant can elevate interest among customers and make them buy their products. So, the assistant knows the right way to approach the customers. In the case of online purchase, the role of engaging assistance is important even more. As we know in case of physical purchase there are visual cues even without the help…

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Best Shopify plugins for your e-Commerce Store

Shopify is one of the biggest e-commerce platforms with 10% share of the market. Shopify has made a business of $100 billion in sales. It is user-friendly and offers exceptional backend support. This is the reason it became very popular among the developer and businessmen. The built-in tools permit the users to increase functions of the e-Commerce store and add new custom functions. One of the exclusive features of Shopify plugins is that it can enlarge user engagement, drive sales and extract more revenue. Over 5,00,000 merchants rely on Shopify to run their sites smoothly. These plugins manage everything from customer engagement, marketing, payments, secure checkout, and shipping. In my following writing, I have given you a list of best…

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